Cashier Onboarding (D)

$ 499.00 

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Dispensary

Cashier Onboarding (D)

The cashier's role is one of the most important in a dispensary. Cashiers are responsible for handling large amounts of cash, and must know how to use a cash register and point-of-sale system. They also must understand all aspects of the dispensary's policies and procedures, and be able to communicate effectively with patients and other employees.

This handy onboarding guide covers the entire scope of cashiering whether in a retail or medical dispensary setting.  It's a "how to" book for your dispensary cashiers (especially the newbies) covering everything from conducting a sale, to denying a sale. Guide your cashiers through everything they need to know to succeed. 

Inside you'll find checklists for management to use in the training process, including all of the information they'll need to train your new employees.  This manual ensures your training program doesn't miss a beat and you have highly prepared staff.  Staff with customer service skills + good training = their success = your success.

Use for: License Application + Job posting + Staff Onboarding and Training. 

*Remember to use the Onboarding DIY Guide along with the General DIY Guide to make this plan even more solid by inserting your own customized details and the required state regulations.*

The cashier's role is one of the most important in a dispensary. Cashiers are responsible for handling large amounts of cash, and must know how to use a cash register and point-of-sale system. They also must understand all aspects of the dispensary's policies and procedures, and be able to communicate effectively with patients and other employees.

This handy onboarding guide covers the entire scope of cashiering whether in a retail or medical dispensary setting.  It's a "how to" book for your dispensary cashiers (especially the newbies) covering everything from conducting a sale, to denying a sale. Guide your cashiers through everything they need to know to succeed. 

Inside you'll find checklists for management to use in the training process, including all of the information they'll need to train your new employees.  This manual ensures your training program doesn't miss a beat and you have highly prepared staff.  Staff with customer service skills + good training = their success = your success.

Use for: License Application + Job posting + Staff Onboarding and Training. 

*Remember to use the Onboarding DIY Guide along with the General DIY Guide to make this plan even more solid by inserting your own customized details and the required state regulations.*

Table of Contents – What's inside!

  • Employee Acquisition Checklist
  • Cashier Training Checklist
  • Cashier Policy and Procedural Guide
  • Opening Procedure
  • Assisting Customers
  • Customers With Disabilities
  • Purchase Restrictions
  • Processing Transactions
  • Handling Cash
  • Packaging and Labeling
  • Refusal of Sale and Recognizing Abuse
  • Complaints
  • Confidentiality
  • Cleaning
  • Closing Procedure
  • Cashier Logs and Forms

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